Privacy Policy

Last Updated: May 15, 2026

Imagination Factory ('we,' 'us,' or 'our') is a nonprofit organization committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (imgnfactory.org) or interact with our programs and services.

By using our site, you agree to the practices described in this policy. If you do not agree, please do not use our site.

1. Information We Collect

We collect information you provide directly, including:

  • Name, email address, title, and organization when you complete a contact or program interest form

  • Payment information when you make a donation (processed securely through a third-party payment processor — we do not store your payment details)

  • Survey responses or feedback you choose to submit

We also automatically collect certain technical information when you visit our site, including:

  • Browser type, operating system, and device type

  • IP address and general geographic location

  • Pages visited, time spent, and referring URLs

  • Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and connect you with the right programs

  • Process donations and send receipts

  • Send program updates, newsletters, and relevant communications (you can opt out at any time)

  • Improve our website and programs

  • Fulfill legal and compliance obligations

  • Measure the reach and impact of our work

We do not sell, rent, or trade your personal information to third parties.

3. Legal Basis for Processing (for EEA/UK Visitors)

If you are located in the European Economic Area or United Kingdom, we process your personal data under the following legal bases: your consent, performance of a contract, compliance with legal obligations, and our legitimate interests in operating and improving our nonprofit programs.

4. Information Sharing

We may share your information only in these limited circumstances:

  • Service providers: Third parties who assist us in operating our website, processing donations, or delivering email communications (e.g., Mailchimp, Squarespace, Stripe). These providers are contractually required to protect your data.

  • Legal compliance: When required by law, court order, or governmental authority.

  • Organizational transfers: In the event of a merger, acquisition, or dissolution, your data may transfer to a successor organization with the same mission.

We do not share your information with advertisers or unrelated organizations.

5. Cookies

Our website uses cookies and similar technologies to improve your experience. These include:

  • Essential cookies: Required for basic site functionality

  • Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)

  • Preference cookies: Remember your settings and choices

You can control cookie settings through your browser. Note that disabling certain cookies may affect site functionality. We do not use cookies for advertising or to track you across third-party websites.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you request deletion of your information, we will honor that request unless retention is required for legal or compliance reasons.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Opt out of marketing communications at any time

  • Lodge a complaint with a data protection authority (EEA/UK visitors)

To exercise any of these rights, contact us at: hello@imgnfactory.org

8. Children's Privacy

Our website and programs are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Security

We implement reasonable technical and organizational measures to protect your information. However, no data transmission or storage system is 100% secure. We cannot guarantee the absolute security of your information.

10. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with a revised 'Last Updated' date.

12. Contact Us

Questions about this Privacy Policy? Contact us:

Imagination Factory
hello@imgnfactory.org
imgnfactory.org